Logon

Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Waterfall Villa

    David S from Ipswich, MA recommends this property
    Stayed 5 days in December, 2011

    Excellent, house was magnificent, mornings spent at pool, afternoons at beaches snorkeling, loved location on Fish Bay, close enough to town but still secluded feeiling

    Manager Response

    Awesome. THanks so much for providing us with feedback on your recent stay at Waterfall. Please return soon!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Great way to spend Christmas!

    Celia D from Morristown, NJ recommends this property
    Stayed 7 days in December, 2011

    Had a wonderful family vacation Christmas week. Viva made the experience effortless-handling everything from our rental car to restaurant reservations. Thank You!

    Manager Response

    Its was our pleasure having you as guests of Waterfall and we appreciate your feedback. Have a wonderful New Year! The VIVA Team

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Beautiful View - Hilly Roads

    Aaron W from Washington, DC recommends this property
    Stayed 5 days in November, 2011

    Gorgeous house, however we were beset by bugs at times outside, and the drive to the house was very hilly and 10 minutes from town and 30 minutes from the beach. Great value for three bedroom house with incredible pool and views.

    Manager Response

    Thank you for your feedback! Unfortunatley St. John is a very hilly island but once at the villa the views are amazing. Glad you enjoyed yourself and we look forward to having you again.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    5 Stars! We Absolutely Loved It!

    Dan V from Hollis, NH recommends this property
    Stayed 14 days in November, 2011

    5 Stars for sure! We loved everything about the villa! The pictures don't do it justice. We loved the privacy and quietness of Fish Bay and the 10 minutes to get to the market in town was easy enough. The fabulous infinity edge pool, gazebo, spa, and amazing south and east views (especially for sunrise photos) The beds were incredibly comfortable. All the rooms are larger than they seem to be in the photos. The villa was colorfully decorated, thoughtful amenities, and it is welcoming without being stuffy. Colorful landscaping and even Orchids growing on the Palm trees.
    Matt responded very quickly and was pleasantly helpful with the no hot water issue.
    This was our 11th trip to St. John at many different places. This was our favorite. We will definitely return to Waterfall Villa! We loved it!

    Manager Response

    We are so delighted that you had a wonderful time at our villa an dlook forward to haiving you back again!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Lee D

    Lee D from Belmont, NC recommends this property
    Stayed 8 days in July, 2011

    the guest bedroom beds were very uncomfotable.

    Manager Response

    Thanks so much for taking the time to provide us with feedback on your recent stay at Waterfall. Mattress firmness/softness goes hand-in hand with each guests personal preference. When purchasing mattresses, we tend to keep the mattress within average-not too firm and not too soft. Nevertheless, we certainly wished we would have known your thoughts about the guest bedroom mattress while you were on-island so we could have assisted... your comfort matters to us! The master bedroom at Waterfall has a completely foam bed and we will be purchasing foam tops for the other two bedrooms for those guests who prefer a softer mattress. Future guests at Waterfall should have comfort in knowing that if they prefer a firmer mattress, they can remove the foam tops. Thanks again for your feedback and we look forward to your return visit! The VIVA! Team

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Carol H

    Carol H from Inman, SC recommends this property
    Stayed 7 days in June, 2011

    Manager Response

    Thanks so much for your feedback!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Trevor M

    Trevor M from Bethesda, MD recommends this property
    Stayed 7 days in April, 2011

    Fantastic convenient location, wonderful property, we can't wait to come back!

    Manager Response

    Thanks so much for your feedback!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Dennis D

    A Guest from Fenton, MI recommends this property
    Stayed 7 days in April, 2011

    The property was overall very beautiful. However the drive to town was a little inconvienent, but not so much that I would not stay at Waterfall again. About the only disappointment was that the Ipod docking station was outdated.

    Manager Response

    Thank so much for your feedback.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Wonderful house!

    A Guest from Bethesda, Maryland recommends this property
    Stayed 7 days in March, 2011

    We had a marvelous stay at Waterfall. The house is lovely, very close to town, has a marvelous view and wonderful pool, and has every possible amenity. Viva Villas was incredibly responsive to every need and question we had and our greeter was incredibly thorough and welcoming. Overall we would definitely rent from Viva Villas again and would return to St. John and Waterfall.

    Manager Response

    Thanks so much for your feedback!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Waterfall--repeat trip

    A Guest from Middlesex, VT recommends this property
    Stayed 7 days in February, 2011

    Manager Response

    Thanks for your feedback.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Waterfall Villa

    A Guest from Huron, OH recommends this property
    Stayed 7 days in February, 2011

    Great house, with even better pool view over looking Fish Bay. Internet & our cell phones from three different companies never work, but that turn out to be a good thing. Very peaceful location, a bit far from a beach for the children. Over all a GREAT rental, we would go back!

    Manager Response

    Thanks so much for your feedback. Verion is very "iffy" here on St. John and some areas of Fish Bay are no signal areas. Fortunately, Waterfall has landline phones and with a calling card, long distance calls can be made directly from the villa. Were very happy to hear that your stay was relaxing and look forward to your return to St. John ...and to Waterfall! The VIVA Team!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Waterfall July 17-24, 2010

    Kathleen G from Curwensville, PA recommends this property
    Stayed 7 days in July, 2010

    Manager Response

    Thanks for your feedback

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Robert S

    Robert S from LAGUNA WOODS, CA recommends this property
    Stayed 13 days in May, 2010

    Manager Response

    Thanks for your feedback!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Vilendre's and guests at Waterfall

    Jack V from Portland, Oregon recommends this property
    Stayed 18 days in March, 2010

    My wife and I feel very at home in the Waterfall house having stayed there twice now. We plan to return next year and I wanted to thank Viva for there ever attention to detail during our stay. The house is excelent, and the location very private, which is important to us. We enjoyed the addition of the fan on the pool deck. Our thanks to the owner for a lovely dinner our last night there. We are planning a longer stay in 2011.

    Manager Response

    Thanks for your feedback Jack! We enjoyed having you as our guests and look forward to your return visit! The VIVA Team

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Recent stay at Waterfall

    A Guest from Middlesex, VT recommends this property
    Stayed 6 days in February, 2010

    We loved Waterfall and wish our stay could have been longer. The house, furnishings, pool, views and landscaping were beautiful. We hope to return next year.

    Manager Response

    It was our absolute pleasure having you visit with us. Please return soon!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Waterfall Villa was great!

    A Guest from El Dorado Hills, CA recommends this property
    Stayed 7 days in January, 2010

    We had a wonderful time at the Waterfall Villa. The property was beautiful, quiet and offered breathtaking views. We enjoyed the vanishing edge pool, spa and the fully equipped kitchen. Grocery stores are a short drive away and we were able to buy everything we needed to make our own meals. We also had an excellent dinner at the restaurant Prime, located in the nearby Westin resort.

    The villa is professionally managed by Viva Villas on St. John. They took care of all the details, met us at the ferry dock, assisted with the rental car, and then guided us up the winding roads to the villa. Patrick did an amazing job assisting us with any issues while we were at the villa. One phone call and he was there within minutes to help.

    We highly recommend this property.

    Manager Response

    Thanks for your feedback!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Jeffrey K

    Jeffrey K from Baltimore, MD recommends this property
    Stayed 10 days in December, 2009

    Manager Response

    Thank you for your feedback.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    The entire stay was wonderful, the house, pool, and view. We cannot wait to return for another vacation.

    A Guest from Emmaus, PA recommends this property
    Stayed 10 days in June, 2009

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Steve H

    A Guest from Monroe, GA recommends this property
    Stayed 7 days in April, 2009

VIVA Villas Inc.P.O. Box 1747 St John, VI 00831-1747+1 (340) 779-4250rentals@vivacations.com
Powered by Escapia Vacation Rental Software - ClearStay Vacation Rentals - Terms of Use - Portions ©1999-2012 Escapia, Inc. -