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Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Blue Heaven

    Michael D from Mt. Airy, MD recommends this property
    Stayed 7 days in June, 2010

    Amazing view, fantastic all around.

    Manager Response

    Thanks for your feedback!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    everything was excellent as usual. the only things are the bats living in the roof and a bees nest outside of the master bedroom door.

    Kevin H from Ringoes, NJ recommends this property
    Stayed 11 days in June, 2010

    Manager Response

    Thank you for your feedback. We will inform the owners and management regarding the bats and bees.

  • Overall satisfaction
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    Cleanliness
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    Review By Adina F

    Adina F from Waitsfield, VT recommends this property
    Stayed 7 days in April, 2010

    HOPE TO DO IT AGAIN NEXT YEAR. BEST VACATION EVER!!

    Manager Response

    Awesome. Thanks for tsking the time to provide us withy your feedback. We look forward to your return visit!

  • Overall satisfaction
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    The hot tub was too hot to use. We wish there would have been a pool. We wish the entire house were air conditioned - it felt so hot and sticky

    Mark & Jane P from Shoreview, MN does not recommend this property
    Stayed 7 days in March, 2010

    Manager Response

    Thanks for your feedback. Blue Heaven just has a hot tub as well as a/c in the bedrooms only as its description and photos depict. Normally, the breezes off Ditleff Point cool the greatroom nicely... Summer is approaching quickly and we do agree that having a fully a/c'd home would make it much cooler.

  • Overall satisfaction
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    4th Stay

    Jerome N from Yarmouth Port, MA recommends this property
    Stayed 9 days in March, 2010

    We have stayed at this villa 3-4 times in last 5-6 years. It is in a great location and very reasonably priced. Confirming the report of an earlier guest, the living room furniture needs attention. The elastic supports for the sofa and chairs have reached their useful life and have been stretched to their limit. This causes a person of 150 lbs to sink right through so one is constantly trying to rearrange the straps for support. Also, the first part of the road leading to the villa is getting extremely rough and close to a whiplash experience. We are used to it but some gravel might be added if the other property owners on the road agree to participate.

    Manager Response

    Hi Jerome, Thanks for your feedback! Blue Heaven continues to have some of the best views here on St. John. We did inform the owners about the chairs and they have fixed the strap issue along with adding more gravel to the road.

  • Overall satisfaction
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    for our family, it was more suitable than any place we have stayed in the past 8 years.

    A Guest from Chevy Chase, Maryland recommends this property
    Stayed 9 days in December, 2009

    management was incredibly helpful and available. everything worked and it was very clean. you might want to add another slat or two to the sofa which sort of left you sitting on the floor. oh yeah, the driveway was challenging but then again it is st. john.. i would definitely rent it again.

    Manager Response

    Thank you for your feedback. We're estatic that you enjoyed your visit. We also wanted to let you know that the sofa was repaired. Apparently, the cushion straps were not evenly spaced. Maintenance was able to adjust the straps and now the couch is fine. Please return soon! The VIVA Team!

  • Overall satisfaction
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    Rendevous redux

    Paul & Carole H from Chadds Ford, PA recommends this property
    Stayed 7 days in November, 2009

    Housekeeping was outstanding, maintenance person responded within an hour to an issue regarding a flakey propane valve. The property does have a few infrastructure issues, for instance the grill needs three new burners, and the propane valve mentioned above. But overall, a great week. Thanks for the beautiful weather.

    Manager Response

    Blue Heaven really has some of the best views there is. Glad to hear you had a great week! Cimmaron, Blue Heaven's property managers are looking into replacing those burners. Thanks again for your comments, they help us improve the villa's amenities and our services. The VIVA! Team Update: A NEW stove waspurchased for the villa!

  • Overall satisfaction
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    Cleanliness
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    Review By Karen S

    Karen S from Meridian, MS recommends this property
    Stayed 7 days in July, 2009

    The only negative about the house was that the oven didn't work. I didn't contact maintenance because I didn't realize it until the last day.

    Manager Response

    Thank you for the feedback and reporting the problem with the oven. It has been addressed - the pilot light was out. :)

  • Overall satisfaction
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    Blue Heaven Rendezvous

    Nancy E from Lafayette, IN recommends this property
    Stayed 7 days in June, 2009

    We love this villa and St.John. Everyone at Viva has been helpful.

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    Blue Heaven Rendezvous wonderful1

    Kathy & John H from Kittery, ME recommends this property
    Stayed 6 days in May, 2009

    We decided to stretch out this year and rent an actual secluded hillside villa and BHR was everything that we hoped it would be. Clean, airy, comfortable, cool, and the view was awesome.

  • Overall satisfaction
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    Review By Jerome N

    Jerome N from Yarmouth Port, MA recommends this property
    Stayed 8 days in March, 2009

    2d stay at this property. Great location. Very quiet with a outstanding view. Few deficiencies from last visit had been fixed. Would recommend

  • Overall satisfaction
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    Review By Anne & Michael B

    Anne & Michael B from Yorktown, VA recommends this property
    Stayed 7 days in February, 2009

VIVA Villas Inc.P.O. Box 1747 St John, VI 00831-1747+1 (340) 779-4250rentals@vivacations.com
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