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Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
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    we had a wonderful vacation at Mayan

    David S from Auburn, ME recommends this property
    Stayed 7 days in April, 2010

    It was everything we expected.The only thing that We would have improved would have been the cleanliness of the pool and to have a better view of Coral Bay when you are in the pool.The ice maker was only good for a few glasses of ice then it seemed to jam up,but there were no serious problems or setbacks

    Manager Response

    Thanks for your feedback. We will look into cutting back a few more trees to see if the view can be inproved while your in the pool.

  • Overall satisfaction
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    5 stars on everything. Truly nice place

    Rosemary P from Ewing, NY recommends this property
    Stayed 7 days in April, 2010

    Manager Response

    Thank you for your feedback! We love Mayan Sky!

  • Overall satisfaction
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    Our St. John stay in Mayan Sky

    John B from Baltimore, MD recommends this property
    Stayed 11 days in March, 2010

    We had a great stay at Mayan Sky. The location near Coral Bay was perfect. The villa was very comfortable and had a beautiful view of Coral Bay. There was one downside. The pool pump was not working at all during our stay. Once it was fixed it knocked out the electricity for the kitchen including the refrigerator. The propoerty manager was able to care of the electrical issues except for the pool. I am sure these problems will be fixed in the near future if they have not already been fixed. We would be happy to stay at Mayan Sky again.

    Manager Response

    Thanks for your feedback. The pool pump was repaired shortly after your departure and has been operational for a few weeks now without any issues . We hope you come back soon!

  • Overall satisfaction
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    A wonderful week!

    A Guest from Middleton, WI recommends this property
    Stayed 8 days in January, 2010

    Thanks you so much for a wonderful week at Mayan Sky. The house was just fabulous! We made last minute reservations and the Viva staff was great to make sure our last minute trip was arranged. Our greeter, Brenda, was wonderful. Since our flight to St. Thomas was delayed, we didn't arrive until late. She was kind enough to go to the car rental agency and pick up our car keys for us earlier that day, so that we could still use our car that night. The house itself was wonderful. The pictures don't do it justice. The welcoming basket of goodies was great as we were really hungry when we arrived. One thing that any renter should be aware of is that only the master bedroom is attached to the main living space, so the other 2 bedrooms are separate (one is ourside downstairs and the other is across a small veranda). This means that you have to lock the bedroom doors when you go to bed. Having 2 small children, I didn't feel comfortable with them in a locked room away from me where they couldn't come get me if they needed to and I wouldn't be able to hear them from the master bedroom. So we all bunked together in the master bedroom. The pool was wonderful and great for a morning dip in the pool. The location was perfect - away from Cruz Bay, but close enough that it was an easy drive. Coral Bay was very convenient as were most of the north shore beaches. Lastly, our flight got cancelled and so we couldn't leave for another day (no tears were shed!). Viva was wonderful in letting us stay for another night. Thanks again for a most memorable vacation! We would highly recommend Viva and Mayan Sky to anyone interested in coming to St. John.

    Manager Response

    Thanks for your feedback Ibuki. Yes, Mayan Sky is perfect for couples, singles and teens but to the bedroom set up but two bedrooms do not have inside access. We're looking forward to your return trip!

  • Overall satisfaction
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    Review By Helen, Syd & Duncan B

    A Guest from Duxbury, MA recommends this property
    Stayed 7 days in December, 2009

    Manager Response

    Thank you for your feedback We're so excited that you enjoyed your visit to Mayan Sky. Please return soon! The VIVA! Team!

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    Mayan Sky 11-15 May 2009

    David H from Hampton, VA recommends this property
    Stayed 4 days in May, 2009

    This was a great Villa and if I travel to St. John with three couples, I will always look for it first!

  • Overall satisfaction
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    Mayan Sky

    Rob & Sharon M from Boylston, MA recommends this property
    Stayed 6 days in May, 2009

    We just wanted to make sure that Sherylinne is recognized for her incredibly hard work. We arrived on St. John and had rented another villa with another property rental company. Upon booking, we were told the property was 'private' which was our primary criteria. Much to our chagrin, we arrived at the villa and it was far from private. It was a nightmare. We immediately called VIVA on that Saturday afternoon. Although she was getting ready to shut down the office for the weekend, Sherylinn spent lots of time on the phone with us recommending some available properties that would suit our tastes. She even returned our calls on Saturday evening, after hours. The next day, we met her at Mayan Sky and we checked in to the paradise she promised. I must note that she did this on her husband's birthday to boot and went out of her way to make sure that our vacation was rescued by getting us into Mayan Sky starting on Sunday. Sherylinn should be commended! Please give her a promotion or a raise!! She's the type of employee that should be held on to. Thanks to her hospitality, we will ALWAYS use VIVA (this was our 4th trip to St. John) in the future AND we will recommend VIVA to our friends who know how picky we are about accommodations and customer service. Give Sherylinn our best and thank her again for her incredible hospitality and for saving our vacation!!!!

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    The vacation, staff and rental were above expectation

    A Guest from Barnegat, NJ recommends this property
    Stayed 7 days in April, 2009

    The vacation, staff and rental were above expectation... and this was our 4th trip as a family so, we had a frame of reference. We would definitely choose Viva again over other rental companies we've used in prior trips.

    Thank you for our exquisite week ! St. John never dissappoints ! The Purdon family

  • Overall satisfaction
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    We Loved Mayan Sky

    Nancy S from Millington, NJ recommends this property
    Stayed 9 days in April, 2009

    Overall Mayan Sky was wonderful!!! The location, view and property itself were beautiful.

    Pros: Almost everything.
    Cons(and not major at all):

    * Screens opening in bathroom shower - For safety reasons it would have been nice to have a window to close and lock for safety and to keep the air conditioning in. Although, it was wonderful taking a shower with an open window though!!!

    *Video library was very limited. It shouldn't even be advertised in the villas description.

    *Television channels - very basic TV. Our daughter wanted to watch Disney and Nick during the evening. I missed not checking on The Weather Channel for local weather.

    * Layout - good for three couples. Our daughter slept with me in the master bedroom and my husband slept across the way in the other upstairs bedroom. Otherwise she would have been totally separated from us.

VIVA Villas Inc.P.O. Box 1747 St John, VI 00831-1747+1 (340) 779-4250rentals@vivacations.com
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