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Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    St. John Passion

    A Guest from Afton, Va recommends this property
    Stayed 10 days in December, 2011

    Lovely visit and enjoyed the house very much. The problem witht the hot tub was responded to quickly and fixed, though there needs to be a better way to regulate the temperature on it. The housekeeper came down the stairs but did not stay to tidy up, but we are pretty tidy ourselves! Loves the dipping pool and staff werenverynfriendly and helpful.

    Manager Response

    Thanks so much for taking the time to provide us with feedback on your recent stay at St. John Passion. We're happy to hear that you enjoyed your stay and that the staff were friendly and helpful. We also have contacted the property managers and the owners to ask for a better way to regulate the temperature controls on the hot tub ... The VIVA Team!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
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    Amazing

    A Guest from Hampton, Middlesex recommends this property
    Stayed 7 days in October, 2011

    We had a fantastic time on the island. It's the most beautiful place I have visited. The villa is great. I don't want to say any more as I want to go back and I don't want too many people knowing how great the island and the villa are in case they go there and disturb the peace.

    Manager Response

    Thanks so much for your feedback.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    St. John Passion

    A Guest from Hamilton, OH recommends this property
    Stayed 7 days in July, 2011

    Excellent location with a great view and close to Cruz Bay. The villa had a real island feel and all the amenities you could need. The management company and greeter were excellent and checked in with us several times during our stay. Would definitely stay here again!

    Manager Response

    Thanks so much for yoyr feedback.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Jerome N

    A Guest from Yarmouth Port, MA does not recommend this property
    Stayed 9 days in March, 2011

    We had a number of problems with the water and water heater which affected the quality of our stay. The problems were addressed promptly - eventually requiring a new water heater - by the maintenance company but caused a bit of aggravation. This is an older property in a beautiful location and a good value if no problems.

    Manager Response

    Thanks so very much for taking the time to provide us with feedback of your most recent St. John Passion experience. We take your feedback seriously as your experience is paramount to us. We do apologize for the inconveniences you had with the water heater at the villa and understand wholeheartedly that this affected the quality of your stay. Its unfortunate that these things cannot be predicted and that we did not realize you had any issues until after your stay. However, as you stated above, a new heater was purchased and installed. We were also happy to speak to the owners and Management Company (Cimmaron) on your behalf. St. John Passion remains a great home, with an exceptional view-the homeowners have invested lots of time and effort in making sure that the home is kept up to date and that the amenities at the villa are up to standards. Moreover, they care about your experience at the villa-we all do! We are pleased to say that all of the problems were addressed: the water heater was fixed while you were there, a new pop-up cover for the wastebasket was purchased and the property managers are in process of repairing the glass top table that you broke while at the villa. We hope that you enjoyed the wonderful beaches, scenery and island-life and look forward to the opportunity of being your hosts in the future. The VIVA Team

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Great Times had by all.

    Andy & Dana & Anne F from Burlington, VT recommends this property
    Stayed 7 days in February, 2011

    Viva Villa's was a great place to book a rental property with, they were very helpful getting all of us there and were very promt taking care of any issues we had, which were virtually non-existant,Thank you so much for everything, absolutely enjoyed our wedding, and time on St. John!

    Manager Response

    Thank you so much for your feedback. We're so happy you enjoyed your stay!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Mary Jo H

    Mary Jo H from Gainesville, Florida recommends this property
    Stayed 7 days in July, 2010

    Hot tub heater was replaced the first night...great...but was not able to be regulated so water was scalding....bad...the only negative to my entire trip...and more than likely if I had made a fuss it would have been taken care of. I have stayed at SJP before and I will be back next year, it is easy to get to town and back, the view is breathtaking, and the Cimarron people are the easiest to deal with and very responsive to your needs.

    Manager Response

    Thanks so much for your feedback!

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    You could not have asked for more.

    Bob A recommends this property
    Stayed 9 days in January, 2010

    From the first minute of our arrival at the ferry dock the experience was exceptional. The greeter was terrific. Her welcome was warm and extremely informative. We were completely comfortable with her and her tour of the villa.

    Manager Response

    Fantastic!!! Thank you for your feedback! The VIVA Team

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Sydney K

    A Guest from Moorestown, NJ recommends this property
    Stayed 7 days in January, 2010

VIVA Villas Inc.P.O. Box 1747 St John, VI 00831-1747+1 (340) 779-4250rentals@vivacations.com
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